Delivery Terms and condition

  1. We aim to deliver the Product to you at the place of delivery requested by you in your Order and the delivery time indicated by us at the time of your order checkout (as updated in the Order Confirmation).
  2. We shall notify you if we expect to be unable to meet our estimated delivery date, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
  3. Upon delivery of the Product, you may be required to sign for delivery. You may contact Vivo In Life Customer Service Team at 03-20356622 or customer@vivoinlife.com in case of any faults, defects or damage
  4. Please note that it might not be possible for us to deliver to some locations in which event, we will inform you using the contact details that you provide to us when you make your Order and arrange for cancellation of the Order or delivery to an alternative delivery address.
  5. We deliver in our standard packaging.
  6. If you are not available to take delivery or collection, we may call you for re-delivery or collection from the carrier